Attention Agents–

I gave Island Concierge Services a request for a bid before they left the office yesterday. They were at the job site (which was my personal home) before 11am. The actual work began the next morning with a crew of 4 showing up promptly & with DONUTS! They did a thorough & skillful job (even did a couple extra tasks I requested & cut the grass as a BONUS).

If you had any hesitation about what they offer….DON’T. They were prompt, professional & went way above the average service.

There’s my two cents–just sayin!

Annie Cash

Letter to the Editor from The South Whidbey Record

Wednesday, March 28, 2012
Thank you, ‘Mr. Nordstroms’
To the editor:
I believe in recognizing outstanding service.
Billy [Ducharme], owner of Island Concierge, provides the “Nordstrom” customer service on South Whidbey.
Not only can he clean a roof, fix a generator, or cater a wedding; no job seems too little or too big.
Billy gets it done, with great customer service, competence, and he will probably bring you a latte as he begins his work.
His competence, his ownership of his work and his ethics are beyond exemplary.
Thank you, Billy!
Susan E. Cohen Langley

“Work was well done. Staff is efficient, friendly, and sensitive to the wishes of the assignment.”

Wesley and Joyce on roof cleaning and treatment, gutter cleaning and moss removal from roof, gutters and driveway (Clinton)

“Another wonderful job!”

Gina on pruning and weeding (Freeland)

“Great job – all work [was] done well. Great guys to work with.”

Mariane on mowing, pruning, yard clean-up and adding mushroom compost to flower beds (Freeland)

“I called for service, talked with someone [and had an appointment] set. I had called several other window washing services – no answer, left a message and no call back. I appreciated the fact that the appointment was easily set. Two young men came ON TIME. They did an excellent job. I would definitely call again when I need your services.”

Charlotte on interior and exterior window washing (Freeland)

’Excellent work, polite, professional and service-oriented attitude; cooperative. Great clean-up.”

Ronald and Richard on repairs (Langley)

“[Island Concierge Services] were extremely professional, polite and did a great job. Thanks so much!”


Lacy on roof repair (Langley)